Help / Settings

Managing your subscription

Where to upgrade, downgrade, switch billing cadence, or cancel.

Subscriptions are billed monthly or annually. Annual is two months free.

Where to manage

Go to Business, then Settings. The Manage subscription button opens your billing portal in a new tab.

What you can do there

  • Switch monthly to annual, or annual to monthly
  • Upgrade or downgrade between Creator, Artist, Pro, and Road
  • Update your payment method
  • Download invoices and receipts
  • Cancel. Cancellation takes effect at the end of the current billing period. You keep access until then.

Tiers at a glance

  • Creator, £29 a month. One real gig run through the system, full lab access, email support.
  • Artist, £59 a month. Adds full content strategy, mix chain analysis, set energy scoring, contract parser, unlimited captions.
  • Pro, £99 a month. Adds two artist aliases, multi-currency invoicing, team access, full listen tracking.
  • Road, £199 a month. Tuned for heavy touring volume. Effectively £18 per gig up to gig 11, then no per-gig cost past that.

What survives a downgrade

Your data stays. Workflows that need a higher tier (extra deep dives, multi-artist, white-label emails) lock until you upgrade again. Nothing is deleted.

Annual switch

If you go annual mid-month, the portal shows the prorated credit applied to your annual price. Two months free is built in. No coupon code needed.


Still stuck

Search the product with Cmd+K to ask Signal directly. Or email support@signallabos.com.